01
REVIEW
Fit and scope are checked.
The current situation, customer journey and requested outcome are reviewed before suggesting a solution.
02
RESPONSE
You receive a useful next step.
The reply explains whether the project fits, what needs clarification and whether a call would be productive.
03
CONVERSATION
The project begins with clarity.
If the fit is right, the first call focuses on goals, constraints, scope and the information needed for a proposal.